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PrinterLogic Achieves ISO 27001:2013 Certification

We are pleased to announce that PrinterLogic has achieved ISO 27001:2013 certification. Awarded by Consilium Labs, an accredited third party, this certification is proof that PrinterLogic has passed extensive audits and has met rigorous requirements for standardization and quality assurance. 

Widely considered one of the world’s top print management solutions, PrinterLogic believes data security and integrity are first and foremost. As a global organization that has delivered print management solutions to over 8000 businesses from SMBs to Fortune 100 companies, we strive to ensure our clients and their suppliers, vendors, and other third parties have unrivaled data protection.

What is ISO 27001:2013 Certification?

The International Standard Organization (ISO) was established to help global organizations protect critical data and reduce exposure to breaches that lead to financial loss and reputational damage. 

ISO 27001:2013 encompasses the protection of all kinds of confidential and sensitive data like Personally Identifiable Information (PII), Personal Health Information (PHI), and Payment card Industry Data (PCI), as well as many types of information storage. It helps organizations satisfy various business, legal, and regulatory requirements. Additionally, it provides businesses with a framework that allows them to monitor and fine-tune their information security systems (ISMS) as their business evolves. 

Why did we become ISO certified?

Print security is one of the biggest priorities for today’s customers. Security professionals need proof that the vendor they are engaging with is secure and won’t pose a risk to their data. 

Our reason for choosing ISO 27001:2013 certification is to ensure we continue to monitor and modify our security posture to mitigate risk to your data when it goes through our systems. 

In PrinterLogic’s default configurations, print jobs stay local and do not leave your organization’s network. However, metadata and PII such as user name, email, IP address, and computer names for print jobs are sent to the PrinterLogic instance via TLS 1.2 for reporting purposes.* The metadata that travels through the PrinterLogic cloud instance contains print job date, time, page count, and other basic data. For more information, check out our SaaS Security White Paper

Along with providing you information security assurance, customers enjoy additional benefits that expedite the review process and make it easier to do business with us, like: 

Internationally-recognized security compliance: As a prestigious global quality standard, ISO certification shows customers a commitment to executing consistent and high-quality security practices. This satisfies a range of customer requirements and audits that save time and money.  

Reduce the risk of cyber attacks: ISO 27001:2013 helps us identify potential security weaknesses and shows that we have undergone preventive measures to ensure all your print data is protected within our organization. 

A fully-executed security program: Through defined processes and the development of a security-driven culture, ISO-compliant organizations work on constantly improving their security posture even after achieving certification status. 

Satisfy other industry standards: Customers may need a print management solution that covers other standards as required by their company. ISO 27001:2013 lays the groundwork for organizations to satisfy other frameworks, legislation, and standards like HIPAA, GDPR, and NIST CSF.  

How can current and future customers view our ISO credentials?

Drata, a security and compliance automation platform, was used as a third-party ISMS to support the ISO certification process. The platform assists us in streamlining documentation, receiving insight into our security posture, and gives us control over our compliance standings so we can quickly address issues when they occur. 

Want insight into our certifications, vulnerability assessments, and security policies?

To build trust through transparency, we invite prospective and current customers to view our current compliance standings in the Drata Trust Center. To request a copy of our ISO certification, click here

Our job is far from over. Cybersecurity is constantly changing, as is the maneuverability of cyber attackers. As an ISO-certified solution, PrinterLogic is committed to maintaining its ISO standing and improving information security strategies for years to come.

Move forward with us as we continue to improve processes and adjust our security best practices to ensure your company’s data remains safe within our organization. 

*If optional Off-Network Printing is turned on, print job data goes through PrinterLogic’s cloud instance and is routed to a printer on a different network. This is especially useful for Zero Trust environments, remote work, and transactions with business affiliates. Such advanced configurations are enabled by the customer.